Karen Fitzgerald

Karen is senior marketing manager at Returnly, helping to inform and educate online merchants about the benefits of easy returns. She is passionate about telling great stories through content and product marketing.

Recent Posts

Boost Holiday Returns Efficiency With A Connected Technology Stack

You’ve made big investments in your 3PL and warehousing to streamline forward logistics and lower fulfillment costs, but if you're not automating your returns, your business isn’t seeing the same diminishing ...

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The Ultimate Guide to Mastering Holiday Returns

This year, holiday e-commerce spending is expected to break through $100 billion in the U.S. making it the largest online shopping season ever - but it will also be the largest return year ever. As big ...

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4 Quick Tips to Master Holiday Returns

The busiest time in e-commerce is almost here. Last year online retailers experienced a record-setting holiday season with $91 Billion in online sales. This year total U.S. holiday e-commerce sales are ...

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5 Tips for Building a Successful Online Returns Strategy

In the era of mobile commerce, same day delivery, and instant gratification, easy online returns are the next e-commerce expectation. These five best practice tips are designed to help merchants meet that ...

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Online Returns RMA Packing Slips, Universal Barcodes & More

We're excited to share two new features we recently launched to help e-commerce merchants further streamline reverse logistic workflows.  1. RMA Packing Slips for easy return verification  All merchants using ...

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