As part of the ongoing series, Retail Transformed, Bloomberg Technology host Taylor Riggs, sat down with Returnly CEO, Eduardo Vilar, to discuss how tech can help with the returns process. During the ...

If you run a direct-to-consumer (DTC) e-commerce operation, you’ll inevitably ask yourself, “Do I need to sell on Amazon?” And why wouldn’t you? Amazon is a huge player—but they’re certainly not the only ...

Retailers work year-round to ensure a successful peak season and drive the biggest spike they can. But as sure as night follows day, a spike in sales causes something else too: more returns....

O.k., I admit it—when it comes to holiday shopping, I’m the worst. While I do love giving gifts, making thoughtful, well-planned purchasing decisions is just not my thing. Sadly, what I am exceptionally ...

Let’s face it, most of us have certain expectations when it comes to shopping online. We want easy-to-navigate, engaging, and transparent experiences. From browsing inventory, customizing orders, and ...

Changing return policies can help boost sales and improve the consumer's experience with a brand. While consumers don’t start thinking about their holiday shopping list until November, retailers have been hard ...

More than previous generations, today’s shoppers are turning to retailers that align with their social and political concerns — from clean energy to gender equality to water conservation. They expect companies ...

Amazon’s Prime Day 2018 became the biggest shopping day in its history, beating out Cyber Monday and Black Friday, resulting in a whopping 100 million products sold and an estimated $3.4 billion in sales. With ...

Despite seeing record sales revenue recently, there’s a concerning trend in online retail that could seriously impact future growth and success for merchants. Last year, nearly two-thirds of global consumers ...